Terms & Conditions

Welcome

Welcome to Losayia Co. Ltd (“Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website https://losayiacoltd.com (“Website”) and any services, content, or materials provided through it. By accessing or using our Website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our Website.

General Information

Losayia Co. Ltd is a company registered in Cyprus. Our Website provides information about our company, products, services, and related content. These Terms apply to all visitors, users, and any person accessing our Website.

Use of Website

You may only use our Website for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to any part of the Website, servers, or systems

  • Introduce viruses, malware, or other harmful or disruptive material

Intellectual Property

All content on this Website, including but not limited to text, graphics, images, logos, designs, and downloadable materials, is the property of Losayia Co. Ltd or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content without our prior written consent.

Accuracy of Information

We make reasonable efforts to ensure that the information on our Website is accurate and up to date. However, we do not guarantee that the Website will be free from errors, omissions, or inaccuracies. We reserve the right to modify, update, or remove content at any time without prior notice.

Returns, Exchanges & After-Sales Policy

Medical, Beauty & Professional Equipment

  • Returns are not accepted for medical, beauty, or professional equipment once delivered.

  • We place strong emphasis on after-sales service and technical support and commit to servicing, maintaining, and repairing equipment in order to restore functionality and extend its operational life where possible.

  • Warranty terms (where applicable) are defined by the manufacturer and/or specific sales agreement.

Creams, Consumables & Cosmetic Products

  • Returns are accepted only in cases of verified packaging damage, such as broken pumps, defective dispensers, or damaged containers.

  • The product must be unused and reported within a reasonable time after delivery.

  • Returns due to preference, slow sales, or change of mind are not accepted for consumable or cosmetic products.

Retail & B2B Exchange Policy

  • For retailing purposes, Losayia Co. Ltd may, at its discretion, offer product exchanges for items that are difficult to sell.

  • Such exchanges may be made only with alternative fast-moving or “winning” products, subject to mutual agreement and product availability.

  • This policy applies strictly to B2B clients and does not constitute a refund right.

All returns, exchanges, and service requests must be approved in advance by Losayia Co. Ltd.

Limitation of Liability

To the fullest extent permitted by law, Losayia Co. Ltd shall not be held liable for any direct, indirect, incidental, or consequential damages arising from:

  • The use of or inability to use our Website

  • Reliance on information published on the Website

  • Technical issues, interruptions, delays, or security breaches

Third-Party Links

Our Website may include links to external websites operated by third parties. We are not responsible for the content, policies, or practices of these third-party websites. Accessing such websites is at your own risk.

Privacy & Data Protection

We respect your privacy and process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Cyprus data protection laws.
For more information, please refer to our Privacy Policy.

Governing Law & Jurisdiction

These Terms are governed by the laws of the Republic of Cyprus and applicable European Union regulations. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Cyprus.

Changes to Terms

We may update or revise these Terms at any time to reflect changes in law, services, or business practices. The updated version will always be available on this page with a revised “Last Updated” date. Continued use of the Website after any changes constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, returns, exchanges, or after-sales support, please contact us through the contact form on our Website.