Privacy

At Losayia Co. Ltd (“Company”, “we”, “our”, or “us”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://losayiacoltd.com (“Website”). By using our Website, you agree to the practices described in this Privacy Policy.

Data We Collect

We may collect and process the following types of personal data: information you provide directly such as name, email address, phone number, and other details you submit via our contact forms or when you communicate with us; automatically collected information such as IP address, browser type, device information, and browsing behavior on our Website; cookies and tracking technologies that collect data about your use of the Website.

How We Use Your Data

We use your personal data for purposes such as responding to inquiries and providing customer support, improving our Website’s functionality and security, sending administrative or service-related communications, and complying with legal and regulatory obligations. We will never sell or rent your personal data to third parties.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process your data only when there is a lawful basis, including your consent (e.g., when you submit a contact form), performance of a contract (e.g., providing services you requested), compliance with legal obligations, or our legitimate interests (e.g., improving our Website).

Data Sharing

We may share your personal data with trusted third-party service providers such as hosting providers or IT support, and with legal authorities when required by law. We ensure that all third parties respect your privacy and comply with GDPR requirements.

Data Storage & Retention

Your personal data is stored securely on servers located in the European Union. We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Your Rights

As a data subject under GDPR, you have the following rights: to access your personal data, to rectify inaccurate or incomplete data, to request deletion of your data (“right to be forgotten”), to restrict how we process your data, to request data portability, to object to certain processing activities (e.g., marketing), and to withdraw consent at any time. To exercise your rights, please contact us at the email provided below.

Cookies & Tracking

Our Website may use cookies and similar technologies to improve user experience, analyze traffic and performance, and remember user preferences. You can manage or disable cookies through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate protection measures are in place, such as Standard Contractual Clauses or equivalent safeguards.

Updates to this Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us here.